Microsoft - Surface Pro 2, Dark Titanium

Microsoft – Surface Pro 2, Dark Titanium Rating:
List Price: $ 1,899.00
Discount: $465.27
Sale Price: $ 1,433.73
Availability: Usually ships in 1-2 business days

Product Description

Weighing in at 2 lbs., Surface Pro 2 goes from tablet to laptop and back. Run virtually all the programs you need, including the entire Microsoft Office suite.

Details

  • Intel® 4th Generation CoreTM i5
  • 10.6" High-definition widescreen 10-point multitouch screen with ClearType technology (1920 x 1080)
  • 256GB Storage Capacity, 8GB Memory
  • SD Card Slot, 1 x USB 3.0, Windows 8.1 Pro, HDMI Output, Touchscreen, Headphone Jack
  • 1 Year Limited Warranty

Consumer Reviews

  1. 36 of 37 people found the following review helpful
    5.0 out of 5 stars
    Love my Surface pro 2 and have no regrets, November 17, 2013
    By 
    J. Lantz
    (REAL NAME)
      

    This review is from: Microsoft – Surface Pro 2, Dark Titanium (Personal Computers)
    Great product. I was able to get my 256gb version at the Microsoft store. If you call the store they will normally contact you when they get them in and hold you one. I was lucky to get mine and after tons of research and even after the sale, I am VERY happy. I don’t think you can find a PC with this much power in such a small package. I was disappointed to see negative reviews of the vendor pricing bringing down the stars of the product. I wanted a mix between tablet and laptop and got exactly that. If I had to do it over, I might not even purchased a keyboard. I would tell you unless you do a lot of typing the screen keyboard is fine. The add on keyboard is nice but adds to the size and I don’t feel like it will hold up over time. The 256gb version also adds more RAM and that is the main reason I moved up to the larger model. I have a Sony Viao and a Samsung tablet and I haven’t used either unit since getting my surface pro 2. My real world battery life is about 7 hours of constant use. I added the Armorsuit screen protector and carbon fiber backing. I would highly recommend this screen protector for your unit. It is made in the USA and is the best of the three I have tried. The pen is hard to keep up with and $30 if you need to buy another. I rarely use the pen. I am not into drawing and don’t find that I need it for daily use of my Surface. It might cost a bit more than some other options but there isn’t anything like it. I love mine.

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  2. 72 of 80 people found the following review helpful
    1.0 out of 5 stars
    Started great, ended with a whimper!, November 22, 2013
    This review is from: Microsoft – Surface Pro 2, Dark Titanium (Personal Computers)
    I got my Surface Pro 2 on Oct 29th (8gb, 256gb version) and it worked very well until Nov 17th. I gave it a 4 star rating based on my initial experience just in the first 24 hours. This is an updated review based on two things: (1) The device failed to power on and went dead. I took it to the Microsoft Store and the technician wasn’t able to do anything with it either. The technician also said he did not have a device to replace my failed one and that Microsoft’s focus was to use their inventory to sell new devices and not for replacing failed devices under warranty!! The hardware looked like it needed better QA before someone shipped it away to customers. (2) I filed an advance replacement warranty complaint on Nov 17th and I got an “automated” email from Microsoft that they would ship a new device and details would come within 24-48 hours. Four days later, no signs of any email, or any device, and the status of my service request online still shows “in process”. To say the least, I’m very disappointed at the poor quality of the device which was only matched my the even poorer response (or lack thereof) to the quality problem. But as a concept, I do still believe it’s a device with great promise. Just poor execution.

    Just when I thought it could not get worse – as I tried to have someone from customer service help me – that didn’t work either. After some initial struggle to find an English speaking representative, I had to give up since all the rep could do was read the status of the service order from the Web site.

    Note: I bought the Surface Pro 2 directly from the Microsoft store online and had posted a review with 4 stars with the initial performance, and posted the second review (above) with a single star. Microsoft “moderated” the second review and did not publish it. Not surprisingly, the reviews on Microsoft’s Web site are heavily positive since Microsoft does not publish most of the reviews that rate them poorly.

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